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eGroup Limited are a unique web-based insurer

Testimonials

- Order is now sent, thanks for your help, much appreciated. I feel more business for you soon =) -          Gary

- Dont know if you remember us but we came to see you on saturday 17th,would just like to say thank you very much for helping nikki out in getting her new bike gear,she does look very sweet all dressed up and ready to ride. Its allways nice to shop at a place that is very helpfull and very friendly towards customers,and it helps people feel more at home when served by very friendly staff,so a big thanks again. We hope to come and see you again once we get some better weather(fingers crossed) might even spend a little more -            jon+nikki

- Thank you for the quick reply -          David

- With the assistance of my local Shoei dealer, the ever helpful Colin Hart at Forth Gear, I did a test fitting of the Whisper Kit in my Tour X. -        Mike

- Many thanks for your email.   Just to let you know that the new size 32 trousers arrived this morning (Wed) and fit perfrctly,Thank you for all your help.Best regards -           Mike Powell

- Hi Jackie, cheers for that really do appreciate! Good to hear that you are going from strength to strength!          Ed

 - Yes we know your shop, you've got some great stuff  :-) -         Mo

 - Received goods today friday many thanks -          Kevin

- Just a quick note of thanks for the ‘upgrade’ on my Oxford tank bag. It was very professional to upgrade my order because the original item was out of stock. Most other online bike stores would simply have made me wait for the original to come back in. It arrived the day after we spoke on the phone, so it was a quick delivery too. I will have no hesitation in recommending your site to other bikers that I know.  Tommy 

- Received goods today top class service -                 Kevin

- Thanks for making sure Sue got a correctly fitting helmet -   Bruce

- Many thanks for your time today re the starcom kit.       Gavin   

Got it, (Shoei XR1000) and it's a very good fit. And I would have been a tenner more at ***** **** * assuming they would go to a large size! -           James 

- I’ve had a lot of problems getting kit to fit. Huge head, large feet and a beer belly means that I need the upper end of the scale when it comes to buying clothing. And I have tried on nearly every helmet on the market before finally squeezing my head into an XXL Shoei Raid lid. Part of the reason that I had a problem finding a helmet is that where a manufacturer actually made a helmet in something approaching my size, the retailers refused to order them in for fear that they might be stuck with a large helmet on their shelves. One major dealership who will remain nameless, (I don’t like their cars either…) told me that they would order me the biggest lid they make, but I was expected to pay for it whether it fitted or not!!!

So I’m glad that a place like
http://www.forthgear.co.uk/ exists. It’s a compact but very well stocked shop in South Queensferry and they keep a very broad range of sizes of kit, from kids up to someone considerably larger than myself. And here’s a tip for the shops that refuse to stock big kit – they can’t keep the largest of the helmets on their shelves. I only dropped in for a pair of gloves and a cover for the Pan, but they very nearly sold me a new helmet. If it hadn’t been for the purchase of the bike this month, I would have been tempted. To use the rating system from the Haynes manuals, they give a five spanner level of service – where one spanner is amateur and anyone can do it, and five spanners is for experts and the highly skilled only. Forth Gear rocks! -                               James

  I’d also like to commend your customer service which has been better than excellent, in this age of e-commerce its all too possible to be too far removed from the business your dealing with and been treated as just another problem when things don’t go smoothly. Being shop based enhances your service I’m sure. Congratulations. I wouldn’t hesitate ordering from you in the future and did so a few days ago with some led flush indicators which arrived next day. Top job, keep up the good work. Thanks                             Andrew P. 

  
Jeans arrived, Colin. Thanks very much - great fit.               David
 
Hi Jackie, Hope to do business with you again.  You are full of sunshine and it cheers a person up to meet someone like you.  I would definitely come back to you for motorbike gear. Have yourself and your family a very Merry Christmas.                                                               Moi
 
 - Jackie, Thank you for the Suomy Helmet you sent me. I can't believe the speed i got it. The service is the very best i've ever had and i really mean that. If anyone is worried about buying things from a shop they have never seen, then DON'T.("honest as the days are long" spring to mind). To sum up, fantastic service, fantasic communications and it was a real pleasure do business with you, will speak soon as you are now the shop for all my motorbike needs. Thank you again. Ian
 
 
- Testimonial? I’ve just got home with a very big grin on my face. After two friends recommend Forth Gear I paid a visit. I’m just about to do my CBT and they could not have been more helpful. I’m larger than your average Joe, with big feet, waist, belly, chest, head and hands. None of this was a problem there was plenty of stock to choose from with free friendly advice and a very affordable kit. Thanks Murray Anderson - Penicuik

Just to say thank you for my Sidi Canyon boots which arrived the other day. I'm very pleased with them, your service and prompt delivery.   Damian

Just to say cheers. Popped into your shop from perth looking for a new helmet and trousers. Very helpful in recommending a kick ass helmet and excellent textiles. U only had 2 of the helmets in my size so you put everything aside, including my paddock stand, for me. Got home ordered online and 3 days later it arrived. Above and beyond excellent service, extensive range of products, more buisness will definetly follow.                 Ian
 
 
I must say, a massive thank you for your help and service when buying my Shoei RJ Platinum-R helmet. It’s very rare you experience an exceptional customer service like the one I received. A refreshing change from the usual ‘bike shop mentality’.          Sandy
 
Just bought a full Rukka siut and a pair of Daytona`s Great service and helpful/knowledgeable staff ( owners wife I think, sorry I forgot your name ) Will be back for sure.   Frank

May I take this opportunity to thank you very much for your help and time with my enquiries.(There have been a few I know !)This has been a pleasant experience for myself especially as I am new to biking and have been trying to kit myself out ready for my test etc, and all at reasonable prices You have always been very helpful and quick in your responses and to be honest I do not think I have found this with any other company I have used for any purchases. You have gone the "extra mile" and are obviously thinking of your customers needs.Once again Thank You very much and I look forward to receiving the goods . Andrew

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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